PMY Digital · PG0496234-W

Refund policy

Merchant approval is pending. Live subscription checkout is not available. This describes the implemented flow for assessment, not a live payment offer.

FixLaju sells software subscriptions to repair shops. Repair payments recorded by a shop are bookkeeping entries; FixLaju does not collect its customers’ device-repair payments.

You may request a refund within 14 calendar days of each successful subscription payment, including monthly and yearly renewals. Email support within that period with the payment reference. Turning off future renewal is separate from requesting a refund. Approved refunds depend on bank and payment-channel processing; no fixed arrival time is guaranteed. Requests concerning duplicate, incorrect or unauthorized charges can also be raised with support. This policy does not limit mandatory legal rights.

To raise a billing or refund request, email help@fixlaju.com.my with your shop name, payment reference, date and reason. Do not send passwords, card numbers or banking credentials. A support request is not an approved refund.

Read the related terms and privacy notice before payment.

Registered business address

No. 2, Lorong Intan Baiduri 2B, Taman Intan Baiduri, 52100 Kuala Lumpur

Facebook